> ## Documentation Index
> Fetch the complete documentation index at: https://docs.foundable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Privacy and deleting your data

> Get a copy of your data, delete a foundable or your whole account, and find Foundable’s privacy policy, terms and other legal pages.

**Privacy & security** in Settings is about your data. There you can get a copy of it, delete it, and read the policies that govern it. Open **Settings**, then **Privacy & security**, in the Account group.

<Frame>
  <img src="https://mintcdn.com/foundable/rLiVejhECh6lU1it/images/account/account-privacy-your-data.jpg?fit=max&auto=format&n=rLiVejhECh6lU1it&q=85&s=35a7a71772ef2d2f7e12c504f704544a" alt="Settings, Privacy & security: a card to get a copy of your data or delete a foundable or your account, and a card of links to the privacy policy, terms and other legal pages." width="1600" height="1383" data-path="images/account/account-privacy-your-data.jpg" />
</Frame>

## Get a copy of your data

Email [privacy@foundable.com](mailto:privacy@foundable.com), and the team will send you a copy. There’s no download button in the app: your copy comes by email.

## Delete a foundable

To delete one business and keep your account, press **Go to General** next to “Delete this foundable”. Only the owner can delete a foundable. See [Delete a foundable](/account/foundables#delete-a-foundable).

## Delete your account

<Warning>
  Deleting your account erases it, along with every foundable you own. It can’t be undone, and nothing can be restored.
</Warning>

### Before you delete

* **Only want to stop paying?** Cancel your plan instead. See [Cancel your plan](/account/plans-and-credits#cancel-your-plan).
* **Only want to leave someone else’s foundable?** Leave it from Team. See [Leave a foundable](/account/team#leave-a-foundable).
* **Want a copy of your data?** Email [privacy@foundable.com](mailto:privacy@foundable.com) first.
* **Want to keep a domain you bought?** Transfer it out of Foundable first. See [Manage your domains](/domains/manage-domains).

### Delete it

<Steps>
  <Step title="Open Account">
    Open **Settings**, then **Account**. Or, in **Privacy & security**, press **Go to Account**.
  </Step>

  <Step title="Press Delete account">
    It’s under **Danger zone**, at the bottom of Account.
  </Step>

  <Step title="Read what will happen">
    The window “Delete account?” lists how many foundables will be deleted and their names, “with their websites, mailboxes and data”. It also says your plan stops now, and that domains stop renewing.
  </Step>

  <Step title="Confirm">
    Type **DELETE** in capital letters, then press **Delete account**. You’ll see “Deleting…”, then “Logging out…”.
  </Step>
</Steps>

### What happens when you delete your account

* You’re logged out everywhere at once.
* Your plan stops right away. “The rest of this billing period isn’t refunded.” The card you paid with is removed from Stripe.
* “A domain you bought through Foundable stays registered until the year you paid for ends, then lapses.” It doesn’t renew.
* Every foundable you own is deleted, with its website, mailbox and data. Your teammates lose access to them.
* Foundables you joined as a teammate aren’t deleted. They stay with their owners.
* Then your account is erased. “This can’t be undone.”

If you don’t own any foundables, the window says “You don’t own any foundables.”, and only your account is deleted.

| What you see | What to do |
| - | - |
| “Couldn’t delete your account right now. Try again.” | Wait a moment, then try again. |
| “We couldn’t confirm your account was deleted. Try again.” | Try again. If it keeps happening, [contact support](/help/get-help). |
| “Your account is being deleted. Log out to see when it’s done.” | Press **Log out**. |

## Legal & policies

The **Legal & policies** card links to Foundable’s policies on foundable.com:

| Page | What it covers |
| - | - |
| [Privacy Policy](https://foundable.com/privacy) | “How we handle your data.” |
| [Terms of Service](https://foundable.com/terms) | “The rules for using Foundable.” |
| [Subprocessors](https://foundable.com/subprocessors) | “Vendors that process customer data.” |
| [Security](https://foundable.com/security) | “How we secure the platform.” |
| [All legal documents](https://foundable.com/legal) | “DPA, DMCA, cookies, and more.” |

**All legal documents** also lists:

* [Acceptable Use Policy](https://foundable.com/acceptable-use)
* [Refund & Dispute Policy](https://foundable.com/refund-policy)
* [AI Disclosure](https://foundable.com/ai-disclosure)
* [Cookie & Tracking Notice](https://foundable.com/cookies)
* [Data Deletion Instructions](https://foundable.com/data-deletion)
* [Domain Holding Agreement](https://foundable.com/legal/domain-holding-agreement)
* [Data Processing Addendum](https://foundable.com/dpa)
* [Responsible Disclosure Policy](https://foundable.com/responsible-disclosure)
* [DMCA Notice & Takedown Policy](https://foundable.com/dmca)

### Who to email

| About | Email |
| - | - |
| Your data and privacy | [privacy@foundable.com](mailto:privacy@foundable.com) |
| Refunds and help with your account | [support@foundable.com](mailto:support@foundable.com) |
| Security | [security@foundable.com](mailto:security@foundable.com) |
| Legal questions | [legal@foundable.com](mailto:legal@foundable.com) |

## FAQ

<AccordionGroup>
  <Accordion title="Can I undo deleting my account?">
    No. Once you confirm, your account and every foundable you own are erased for good.
  </Accordion>

  <Accordion title="Will my plan keep charging me after I delete my account?">
    No. Your plan stops right away, and the card you paid with is removed from Stripe. The rest of the current billing period isn’t refunded.
  </Accordion>

  <Accordion title="What happens to my domains?">
    Domains stop renewing. A domain you bought through Foundable stays registered until the year you paid for ends, then lapses. To keep one, transfer it out before you delete your account.
  </Accordion>

  <Accordion title="What happens to my teammates?">
    The foundables you own are deleted, so your teammates lose access to them. Foundables owned by other people aren’t affected.
  </Accordion>

  <Accordion title="Can I delete my data but keep my account?">
    You can delete a foundable and keep your account. See [Delete a foundable](/account/foundables#delete-a-foundable). For anything else about your data, email [privacy@foundable.com](mailto:privacy@foundable.com).
  </Accordion>
</AccordionGroup>

## Related

<CardGroup cols={2}>
  <Card title="Your foundables" icon="https://mintcdn.com/foundable/bTUqs5K9ofH2F4tQ/icons/stack.svg?fit=max&auto=format&n=bTUqs5K9ofH2F4tQ&q=85&s=6a4765cc072a68190a7724ed1e08d3f1" href="/account/foundables" width="1024" height="1024" data-path="icons/stack.svg">
    Delete one foundable, or leave one you don’t own.
  </Card>

  <Card title="Plans and credits" icon="https://mintcdn.com/foundable/bTUqs5K9ofH2F4tQ/icons/coins.svg?fit=max&auto=format&n=bTUqs5K9ofH2F4tQ&q=85&s=e53dd5e10c90fa447993ed58ac8b1439" href="/account/plans-and-credits" width="1024" height="1024" data-path="icons/coins.svg">
    Cancel your plan without deleting anything.
  </Card>

  <Card title="Manage your domains" icon="https://mintcdn.com/foundable/bTUqs5K9ofH2F4tQ/icons/globe.svg?fit=max&auto=format&n=bTUqs5K9ofH2F4tQ&q=85&s=b356145cf0c120f0bda2c5739ac2023d" href="/domains/manage-domains" width="1024" height="1024" data-path="icons/globe.svg">
    Renew, move or transfer a domain.
  </Card>

  <Card title="Get help" icon="https://mintcdn.com/foundable/bTUqs5K9ofH2F4tQ/icons/chats.svg?fit=max&auto=format&n=bTUqs5K9ofH2F4tQ&q=85&s=b3026258231ed2ba01ff51ff4bb514e7" href="/help/get-help" width="1024" height="1024" data-path="icons/chats.svg">
    Talk to the Foundable team.
  </Card>
</CardGroup>


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.