> ## Documentation Index
> Fetch the complete documentation index at: https://docs.foundable.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get your business its own phone number

> Get your business its own phone number to have Ted answer your customers’ calls in his own voice.

Give your business its own phone number. Customers call it, and Ted answers in his own voice.

Ted can do this for you: ask him for a number in your country, and he gets it. If that country asks for a form first, he sends you to **Phone** to fill it in.

A phone number needs Pro or Max. Only the owner or an admin can get one.

**1. Press Get a phone number**

In the [Inbox](https://docs.foundable.com/inbox/overview.md), it’s under the title, beside your address, and under **Phone**. On [Home](https://docs.foundable.com/get-started/home.md), press **Outreach** in the dock, then **Phone**. On a phone, press **Open full screen** first.

![The top of the Inbox on a phone: your email address, Get a phone number outlined beside it, then All, Email, Social and Phone.](https://mintcdn.com/foundable/gQAsNQ9aUaNrz4tP/images/inbox/inbox-get-phone-number.png?fit=max\&auto=format\&n=gQAsNQ9aUaNrz4tP\&q=85\&s=0302062813a892225b026cab8c922561)

**2. Check the country**

It starts on the United States. Each country in its list says how soon it comes.

**3. Add your cell, if you like**

Under **Your cell**, the owner can enter their phone’s number. When you call from it, Ted knows it’s you and does what you ask.

**4. Press Get my number**

It takes about a minute. Close the window if you like: a note says when it’s ready.

![The number’s window: Your number is ready, Call it now and hear Ted answer, the number with Copy, your Text Ted phone, Your cell, Put it on my website and Done.](https://mintcdn.com/foundable/tzQl5ZRfALai7fF_/images/inbox/inbox-phone-number-ready.png?fit=max\&auto=format\&n=tzQl5ZRfALai7fF_\&q=85\&s=35211dbfe2fa4fbf8bbd62ee6a67bebb)

**5. Put it on your website, if you have one**

Until your first call, press **Put it on my website**, and Ted gets the request in your chat. After that, ask him yourself. Visitors see the change once you [publish](https://docs.foundable.com/build/publish.md).

## Check that it worked

Your number shows in the Inbox. Call it, and Ted answers: on a phone, press the number in the window. Your call shows under **Phone**.

## What Ted does on a call

Ted answers every call as your business and takes messages for you. He can tell you after, by text or email, as your settings allow. If a caller asks for a person, he can hand the call to your cell, or the phone you text him from. Each call’s card in the Inbox shows who called, Ted’s summary and what each side said.

Phone’s **+** and **−** in **Outreach** decide whether his runs follow up on your calls and call people. He answers calls either way.

To add or change your cell, press your number in the Inbox.

[WhatsApp](https://docs.foundable.com/run/social-accounts.md) can use this number, where its country allows.

## If something goes wrong

> [accordion] The plans open when you press Get a phone number
>
> Choose Pro or Max, and the welcome window’s **Get a phone number** gets a United States number.

> [accordion] “One form for your number”
>
> This country asks for a form first. Press **Fill in the form** and send it: your number comes 1 to 3 business days after. **Choose another country** works at any step.

> [accordion] “Your form wasn’t accepted”
>
> The window says why, if the country gave one. Press **Fill in the form again**, or **Choose another country**.

> [accordion] “Couldn’t get your number. Try again.”
>
> Press **Get my number** again. If it keeps happening, [contact support](https://docs.foundable.com/help/get-help.md).

> [accordion] “Nothing was said on this call.”
>
> Foundable has no words from this call, though someone may have spoken.

## FAQ

> [accordion] Does the number cost extra?
>
> No: Pro and Max include it. Each call uses your [credits](https://docs.foundable.com/help/glossary.md#credit), counted under Ted. With none left, Ted takes callers’ messages.

> [accordion] Can Ted call people from it?
>
> Yes. Ask him to call someone, and he tells you how it went.

> [accordion] What happens to my number if my plan changes?
>
> If your plan no longer includes a number, Foundable lets it go at a month’s end. A number you bought with credits earlier stays while your credits pay for it.

## Related

> [card] [Your Inbox](https://docs.foundable.com/inbox/overview.md)
>
> Email, messages and calls.

> [card] [Compare what each plan includes](https://docs.foundable.com/account/compare-plans.md)
>
> What Pro and Max add.


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