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You can text Ted from your phone, the way you’d text someone who works for you. Link your phone once, then text him from Messages wherever you are, and he texts you back. Text Ted works by SMS or iMessage, on every plan, Free included. Your texts and his replies are also saved as a chat in Foundable.
1

Open Text Ted

Press Text Ted at the top of the chat, or choose Text Ted in your account menu.
2

Scan the code

The dialog says “Scan with your phone’s camera.” Point your phone’s camera at the QR code. It opens Messages on your phone, ready to text Ted.
The Text Ted window on a computer: Scan with your phone’s camera, a QR code, and Can’t scan? under it.
3

Send the text

Send it. Ted texts back that you’re linked: “Linked! I’m your Ted for”, then your foundable’s name.
If you can’t scan the code, press Can’t scan? to see “Ted’s number” and “Your code”, each with a copy button. Text your code to Ted’s number from your phone.
Once your phone is linked, Text Ted in Foundable says “Connected · phone ending in” and the last digits of your number. Each code links once. To link again later, open Text Ted for a new one.

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Text Ted

Write to Ted the way you would in the chat. For example:
Here’s how texting works:
  • Plain, short answers. Ted keeps his texts short. A long answer ends with “The rest is in Foundable:” and a link.
  • Choices come numbered. When Ted offers you options, reply with the number alone.
  • Decisions open in Foundable. Anything you need to decide, like a draft to approve, comes as a link: “Open it in Foundable:”. A “yes” by text doesn’t approve it, so open the link and decide there. See Approve Ted’s work.
  • Words only. Ted doesn’t read photos you text. He replies: “Text Ted reads text only here; describe it in a message.”
  • Credits, as in the chat. Ted’s replies by text use credits, the same as in the chat.
  • A chat of its own. Your texts land in one chat in Foundable, marked “Text” in Chat history. See Chat with Ted.
Chat history open beside the chat: the list of chats, with Business check-in marked Text as the chat of your texts with Ted.

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Text commands

Send one of these as a text of its own:
A text that’s only “stop”, “cancel”, “quit” or “unsubscribe” pauses Text Ted too. Reply START to turn it back on.

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Pause or disconnect your phone

  • Pause. Text STOP. Text Ted in Foundable then says “Paused”, with “Text START to resume.”
  • Disconnect. Open Text Ted in Foundable and press Disconnect phone. It asks “Disconnect your phone?”: press Disconnect. Or text /unlink.
If you delete the chat your texts go to, your next text to Ted starts a new chat.

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Who can text Ted

Everyone on your team who can work with Ted can link their own phone and text him, each in their own chat. View-only teammates can’t use Text Ted. A phone texts one foundable at a time. If your phone is linked to more than one, text /foundables to see them and /switch to change which one answers. See Your foundables.

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What you’ll see

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FAQ

No. Text Ted is on every plan, Free included. Ted’s replies use credits, the same as in the chat.
Not by replying “yes”. Ted texts you a link instead. Open it, and approve or decline in Foundable.
Not by text. Ted reads text only there. To show him a photo, add it in the chat in Foundable with +, then Add photos & files.
In Chat history: your texts and Ted’s replies are in the chat marked “Text”.
Text STOP to pause him, or /unlink to disconnect your phone. You can also press Disconnect phone in Text Ted in Foundable.

Chat with Ted

The full chat, with files, history and cards.

Approve Ted’s work

Decide on what Ted texts you a link to.

Meet Ted

What Ted can do for your business.

Invite your team

Give teammates a role that can work with Ted.