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Find any conversation, read it, and archive or delete what you’re done with. Ted can read your mail for you: ask him what’s new. Everyone in your foundable can read its mail. Only the owner or an admin can archive, delete or mark No reply needed.
1

Find the conversation

Type in the Search box at the top. On a phone, press Search (the magnifying glass) first. Or press Filter (the sliders) to show only Unread or Read mail, or mail that Has attachments. To look in another folder, press the Inbox title.
2

Open it

Press its row. It opens beside the list, or in the list’s place on a phone or in a narrow window. Press the back arrow at the top left to return.
3

Read it

New and latest messages open in full, and older ones you’ve read fold to one line: press one to open it. On a long email, press Read full message. Show quoted text shows what a reply quotes.
4

Archive or delete it

At the top, press Archive (the box) to move the whole conversation to Archived. Press Delete (the trash can) to put it in the trash. There’s no Trash folder to bring it back from, so archive anything you might want later.
The … menu holds Mark as unread, which makes a conversation bold again. No reply needed marks its latest message as handled. In a long conversation, the menu also has Expand all and Collapse all.

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Folders and more

  • Folders: the Inbox folder holds the mail people send and the emails your foundable sent, newest first. Sent holds what went from your address, and Archived what you put away. Drafts holds drafts that wait for approval and sending, Ted’s included, and the menu counts his.
  • The list: a new conversation is bold, with its tile in the sender’s color. The foot of the list counts your conversations, and Load more shows older mail. Filter also sorts by date, Newest first or Oldest first.
  • Refresh (the round arrow) checks for mail again, though new mail shows up by itself. On a phone, it sits at the top with Search, Filter and Compose.
  • In a conversation: an email with its own design shows as the sender made it. Its links open in a new tab.
  • Files and details: press a file under an email to download it. Press the To: line under the sender’s name to see who it’s from, who it went to and when.
Opening a conversation marks it read for you alone. Your teammates still see it as new.

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Check that it worked

An archived conversation leaves the list and waits in Archived. After No reply needed, the conversation says so under the sender’s name.

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If something goes wrong

Your search or filters hide every conversation. Press Clear search and filters.
Your mail didn’t load. Press Try again.

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FAQ

The Inbox’s Search looks only through the list’s conversations. To search your whole mailbox, press the magnifying glass in the top bar (⌘K, or Ctrl+K on Windows). See Find anything with Search.

Your Inbox

What’s in your Inbox.

Write and send an email

Start a new email, with or without Ted.