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Have Ted write your replies to the messages, comments and reviews in your Inbox. An owner or admin sends each one, except on WhatsApp, where Ted can send it himself. Ted can do this for you: ask him in the chat to answer someone. He drafts each reply on a card for an owner or admin to approve. On WhatsApp, when the owner or an admin asks, he sends it right away. Drafting replies with Ted needs an active plan. Only the owner or an admin can use Reply with Ted on social messages.
1

Open the conversation

In the Inbox, press Social, then the conversation. For a comment, press Reply under it.
2

Press Reply with Ted

It sits beside Send (the arrow). While Ted writes, it says so, and then his reply fills the box. Each reply he writes uses credits.
3

Read his reply

Change any words you like. Nothing goes out yet.
4

Press Send

Your reply goes out and shows in the conversation.

While Run works

In Run, Ted reads your messages, comments and reviews where a network’s Follow audience activity or Reply to your audience is on. With Reply to your audience on, he drafts replies. They wait under From Ted on Home, like his other drafts, for an owner or admin to send or decline. On WhatsApp, with Run set to On its own and Reply to messages on, Ted sends his replies himself. See Connect your social accounts and Ask first or On its own.

Check that it worked

A reply you send shows in the conversation. A reply Ted drafted waits under From Ted on Home until an owner or admin sends or declines it.

If something goes wrong

You don’t have enough credits for Ted’s reply. Get more, or write the reply yourself. See Get more credits when you run out.
Ted drafts replies only with an active plan. Choose a plan, or write the reply yourself. See Choose, change or cancel your plan.
Ted’s draft didn’t work this time. Press Reply with Ted again. If the box says there are too many drafts just now, wait a minute first.

Answer social messages and comments

Read and answer what people send you.

Approve Ted’s work

Send or decline Ted’s drafts.

Connect your social accounts

Choose what Ted may do on each network.