Before you start
- A website Ted has already built. He adds a video as a change to it, not while he builds a new website.
- Your own video as an MP4 file. Videos Ted makes need a paid plan: see Make videos with Ted.
- The owner, admin or member role. View-only teammates can’t change websites.
1
Open your website
On the Build board, press Edit under the website. Ted then knows which website you mean.
2
Attach your video
In the message box, press +, then Add photos & files, and pick your MP4 file. It shows above your message as it uploads. For a video Ted made, skip this step.
3
Say where it goes
Tell Ted which page the video goes on, and where, like at the top of your home page. For a video he made, describe it, like the one he made yesterday. Then send your message.
4
Watch it in the preview
When Ted has saved the change, the preview shows your page with the video. Play it to check it.
5
Publish it
Visitors see the video once you publish your website.
Check that it worked
The video plays on its page in the preview, and Version history lists Ted’s change.If something goes wrong
“… wasn’t added: it’s larger than this plan takes. Add a smaller copy.”
“… wasn’t added: it’s larger than this plan takes. Add a smaller copy.”
Your plan takes smaller files in the chat. Attach a shorter or smaller copy of your video.
Ted says your video isn’t an MP4
Ted says your video isn’t an MP4
Your video is in another format, like MOV. Save or export it as MP4, then attach it again.
Ted says the video is too big for your website
Ted says the video is too big for your website
A website can hold only so much, in one file and in all. Use a shorter or smaller copy of your video.
FAQ
Can I use a video I sent Ted before?
Can I use a video I sent Ted before?
Yes, if you sent it in the same chat. Otherwise, attach it again.
Can Ted make a video for my website?
Can Ted make a video for my website?
Yes, on a paid plan. Ask him for one, then ask him to put it on your website. See Make videos with Ted.
Related
Preview and change your website
Change words and photos.
Make videos with Ted
Videos for your business, made by Ted.
Publish your website
Put your changes online.