Skip to main content
If your website has its own cart, like one Ted built for you, its paid orders wait in Orders in Payments. Copy each address, print a packing slip, and mark the order shipped. Sales from Buy buttons stay in Recent transactions instead. Everyone in your foundable can copy an address or print a packing slip. Only the owner or an admin can mark an order shipped, or change it later.
1

Open Orders

In Build, pick your website at the top. Press Tools, then Payments, and go to Orders.
2

Find the order

To ship lists paid orders waiting to go out, with how many. Each shows its number, the items, where it ships and its total. An order with a dispute or a partial refund says so in red, so you don’t ship it by mistake.
3

Pack it

Press … on the order’s row, then choose Copy address or Print packing slip.
4

Mark it shipped

In the same menu, choose Mark shipped. Pick the Carrier, add the tracking number if you have one, then press Mark shipped.

​
Check that it worked

The order moves to Shipped, with its carrier and any tracking number. When every order is out, To ship says there’s nothing to ship.

​
If something goes wrong

The buyer probably got a full refund, so the order doesn’t need to go out.
Take out anything else, like # or /, then try again. With Other as the carrier, the tracking page must start with https://.

​
FAQ

Yes. Under Shipped, press the order’s …, then choose Edit tracking or Mark not shipped.

Track your sales and give refunds

See what sold and refund a sale.

Get paid with Payments

Setup, payouts and who can do what.