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In Run, Ted gets your business listed where people and AI assistants look businesses up. He asks your buyers for honest Google reviews, and drafts answers to the reviews you get. Ted can do this for you: ask him to get your business on Apple Maps and Yelp. Connecting Google Business needs an active plan. Only the owner or an admin connects it or changes these switches.
1

Keep Get found on Google in Run

On Home, press Build in Ted’s apps. On a phone, press Apps & settings first. Get found on Google starts in Run. If it’s under Not in Run, press + beside it.
2

Connect Google Business

Press Social in Ted’s apps, then Connect beside Google Business. See Connect your social accounts.
3

Take the steps only you can

Some listings, like Yelp, Apple Business and Bing Places, need you once to make the account. Ted asks under Only you can do this: press the button that opens the page, take the step, then press Done.

What Ted does

  • What Google shows. Ask him whether Google lists your live website and how it shows in searches, with no app to connect. On your own domain, he needs your own Google Search Console connected. Google alone decides when to list it.
  • Your listings. He picks the few your kind of business needs, and keeps one set of facts for them in a document called Your listings, with what each still needs. While Run runs, he looks again about once a month, and when a fact changes.
  • Review asks. With Email new people on and a review link from Google, he emails each new Payments buyer once, naming what they bought. He skips anyone you already write with. Everyone gets the same ask, with no reward and no asking for kind words.
  • Replies to reviews. With Reply to your audience on, he drafts them, and each waits for the owner or an admin.
  • Press and partners. With Email new people on, he may also write to reporters, partners and communities who could mention your business or send you customers.
His emails wait for your OK or go out by themselves, as Ask first or On its own decides.

Let Ted post his replies

In Social, press Google Business, then turn on Post replies for me. With On its own, Ted then posts his replies to reviews himself. It stays off until you or an admin turns it on, and Ted can’t turn it on.
The Google Business panel in Run: under What Ted does without being asked, Post replies for me is off and outlined.
Until then, and with Ask first, his replies wait as drafts. To post one now, ask him in the chat.

Check that it worked

Your listings is in the Library’s Documents. On a phone, a review ask’s card in Needs your OK says it’s asking for a review.

If something goes wrong

Connect your social accounts

Connect Google Business, and what each switch does.

Let Ted answer your social messages

Send or change the replies he drafts.

Ask first or On its own

Choose what waits for your OK.